Privacy Policy

Last Updated: November 12, 2025

At SecureNet, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. We are committed to transparency and complying with applicable data protection regulations, including GDPR.

Information We Collect

Personal Information You Provide

When you interact with our website or services, you may choose to provide:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms or request consultations
• Communication Data: Any information you include in messages, inquiries, or correspondence with our team
• Service Information: Details about your security needs, infrastructure, and business requirements when discussing our services

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Technical Data: IP address, browser type and version, operating system, device information, and time zone settings
• Usage Data: Pages visited, time spent on pages, links clicked, referring website addresses, and other interaction data
• Cookies and Similar Technologies: Information collected through cookies as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contractual Necessity: To fulfill our contractual obligations when providing services
• Legitimate Interests: To operate our business, improve our services, and communicate effectively
• Legal Obligations: To comply with applicable laws and regulations

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for three years. Service-related data is kept for the duration of our engagement plus seven years for legal and accounting purposes. You can request deletion of your data at any time, subject to legal retention requirements.

How We Use Your Information

Service Delivery and Communication

• Respond to your inquiries and provide requested information about our services
• Process service requests and deliver cybersecurity solutions
• Send service-related communications, updates, and important notices
• Provide customer support and address technical issues

Website Improvement and Analytics

• Analyze website usage patterns to improve user experience and functionality
• Monitor website performance and identify technical issues
• Develop new features and enhance existing services
• Understand visitor demographics and preferences

Marketing Communications

With your consent, we may use your contact information to:

• Send newsletters, security updates, and educational content
• Inform you about new services or special offers that may interest you
• Invite you to events, webinars, or training sessions

You can opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails.

Data Sharing with Third Parties

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who assist in website operations, analytics, or service delivery (subject to confidentiality agreements)
• Legal Requirements: When required to comply with legal obligations, court orders, or government requests
• Business Transfers: In connection with a merger, acquisition, or sale of business assets (with appropriate safeguards)

How We Protect Your Data

As a cybersecurity company, we take data protection seriously and implement robust security measures to safeguard your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
• Access Controls: We restrict access to personal data to authorized personnel who need it for legitimate business purposes
• Regular Security Assessments: We conduct ongoing security audits and vulnerability assessments of our systems
• Data Minimization: We collect only the information necessary for our stated purposes
• Secure Storage: Personal data is stored on secure servers with appropriate technical safeguards
• Incident Response: We maintain procedures to detect, respond to, and notify you of any data breaches as required by law

While we implement strong security measures, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but remain committed to protecting your personal data using industry best practices.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may be subject to legal retention requirements.

Right to Data Portability

You have the right to receive your personal data in a portable format and to transmit that data to another organization where technically feasible.

Right to Object

You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided at the top of this policy. We will respond to your request within one month, though this period may be extended in complex cases.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.